tourist1965
24. März 2025
This is the find of the year for us!!!!! It's a absolutely gorgeous property, so many little instagram worthy nooks and crannies! There are several pools on the property and we had a "private" pool most of the time we were there! Melanie helped us through the booking process and literally took care of everything for us!!!! She goes above and beyond!!!!!!! We were picked up at the airport and transported to the resort. There are some reviews commenting on the state of the road leading there, but it's not as bad as some claim to be. It's bumpy, but doable!!!!! our 16 month old granddaughter slept through the transfer! And they are working on the road, this shouldn't be a deterrent for any one! Once you enter through the gates of the resort, your in a new world; cozy, calm, zen, everything a vacation should be. Melanie booked us all the tours we wanted to tackle during our stay, and Delwin was a fabulous tour guide for several of our outings! As the resort is in the jungle, there are no restaurants in the area. But we can assure you that the food they provide is world class; everything is home made (pasta, bread etc) lots of ingredients are grown on the property, so freshness is important. We stayed for 4 nights and every single meal was absolutely delicious!!!!! The staff is incredible, friendly, efficient and always smiling. Melanie's super power is her making you feel just so taken care off, pampered and conveying a very calming aura that all makes this vacation so special. She knew all of us by name, always had time for a chat and a kind word. We also had the chance to use the spa facility and it was fabulous!!! I could see returning with some girlfriends for a very relaxing spa trip!!!!! thank you Melanie and your staff for everything you did for us, it was a unforgettable experience!
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